Green Ergonomics in Banks: How It Influences Employee Attitude and Behavior Intention: A Theory of Planned Behavior Approach

Abstract

This research explores the impact of green ergonomics on the attitudes and behavioral intentions of employees in the banking industry, drawing on the Theory of Planned Behavior as a conceptual framework. Based on a qualitative methodology involving semi-structured interviews, data were gathered from employees at different levels of organization within nine banks. The study examines the impact of workplace variables like ergonomic equipment, office layout, lighting, air circulation, and nature on employee well-being, stress, motivation, and loyalty. The evidence suggests that workers in ergonomically conducive settings have more favorable attitudes, lower stress levels, higher comfort levels, and higher intentions to stay loyal and productive. Green ergonomic elements were shown to improve both physical and psychological dimensions of the workspace and, in turn, organizational performance. This research adds to the expanding literature on workplace design and identifies the strategic benefit of incorporating principles of ergonomics in human-focused banking spaces.

Keywords: Green ergonomics, employee attitude, behavioral intention, workplace environment, Theory of Planned Behavior, banking sector, mental well-being, office design, productivity, qualitative research.